Uptime over the past 60 days.
View historical uptime.
PixelUnion core platform
Photo processing
99.62% uptime

Photo viewing
99.62% uptime
Supporting systems
Authentication
99.96% uptime

Provisioning
99.7% uptime

Operational
Under maintenance
Degraded
Partial outage
Major outage
Past incidents
10 Feb 2026

  • Ended
    Feb 10, 2026, 12:27:00 PM GMT+1
  • Started
    Feb 10, 2026, 11:27:00 AM GMT+1

    We'll be performing maintenance on our PixelUnion photo storage platform. During this window your environment may be intermittently unavailable, we are working to keep the inconvenience as short as possible.

9 Feb 2026

No incidents reported.
8 Feb 2026

No incidents reported.
7 Feb 2026

No incidents reported.
6 Feb 2026

No incidents reported.
5 Feb 2026

  • Resolved
    Feb 5, 2026, 2:53:27 PM GMT+1

    We have resolved the incident.

  • Investigating
    Feb 5, 2026, 2:43:51 PM GMT+1

    Our team is aware of an issue impacting the Provisioning service, which may result in difficulties for users attempting to activate or update accounts and services. We are actively investigating the root cause and working to restore full functionality as quickly as possible. W...

4 Feb 2026

  • Resolved
    Feb 5, 2026, 3:49:57 AM GMT+1

    We have resolved the incident.

  • Identified
    Feb 4, 2026, 11:28:16 PM GMT+1

    We have identified the cause of the outage impacting Photo viewing, Photo processing, and Provisioning services. A full rollout is required to deploy the fix, which may take up to an hour. Authentication remains operational. Thank you for your patience as we work on the resolu...

  • Identified
    Feb 4, 2026, 10:09:57 PM GMT+1

    We have identified the root cause for this incident and are fixing it.

  • Investigating
    Feb 4, 2026, 9:34:45 PM GMT+1

    We are aware of a platform outage that is impacting multiple services. Users may experience issues with authentication, photo processing, photo viewing, and provisioning. Our technical team is actively investigating the root cause and working to restore full functionality as s...

3 Feb 2026

No incidents reported.
2 Feb 2026

  • Resolved
    Feb 2, 2026, 5:44:50 PM GMT+1

    We have resolved the incident.

  • Identified
    Feb 2, 2026, 5:38:28 PM GMT+1

    We have identified the root cause for this incident and are fixing it.

  • Monitoring
    Feb 2, 2026, 5:31:43 PM GMT+1

    We have fixed the issue and are monitoring the affected services.

  • Investigating
    Feb 2, 2026, 5:26:29 PM GMT+1

    We are currently investigating a partial outage within our photos platform. Some users may be unable to process or view photos, while other features may remain available. Our team is working diligently to identify the cause and restore full functionality as quickly as possible...

1 Feb 2026

No incidents reported.
31 Jan 2026

No incidents reported.
30 Jan 2026

No incidents reported.
29 Jan 2026

  • Resolved
    Jan 29, 2026, 1:29:11 AM GMT+1

    We have resolved the incident.

  • Monitoring
    Jan 29, 2026, 1:07:17 AM GMT+1

    We have fixed the issue and are monitoring the affected services.

  • Monitoring
    Jan 29, 2026, 12:54:07 AM GMT+1

    We have identified the root cause of the slowdown affecting photo processing and viewing. Our team has implemented a fix, and systems are now recovering. We are closely monitoring the services to ensure they return to full performance. We appreciate your patience as we work to...

  • Identified
    Jan 29, 2026, 12:52:58 AM GMT+1

    We have identified the root cause for this incident and are fixing it.

  • Investigating
    Jan 29, 2026, 12:14:30 AM GMT+1

    We are currently investigating this issue.

  • Investigating
    Jan 29, 2026, 12:10:34 AM GMT+1

    We are aware that our photo platform is experiencing slower performance than usual. This may affect your ability to process or view photos efficiently. Our team is actively investigating the cause and working to restore normal service as quickly as possible. We appreciate your...

  • Resolved
    Jan 30, 2026, 12:18:16 AM GMT+1

    We have resolved the incident.

  • Monitoring
    Jan 30, 2026, 12:07:18 AM GMT+1

    We have fixed the issue and are monitoring the affected services.

  • Identified
    Jan 29, 2026, 11:52:45 PM GMT+1

    We have identified the root cause for this incident and are fixing it.

  • Investigating
    Jan 29, 2026, 11:39:11 PM GMT+1

    We are aware of a major outage impacting our photo platform, which may prevent users from uploading, processing, or viewing photos. Our team is actively investigating the cause and working to restore full service as quickly as possible. We apologize for the inconvenience and a...

28 Jan 2026

No incidents reported.