We are currently investigating degraded performance on our photo platform.

Resolved
Duration: 1h 18mJan 29, 2026

Affected services

Photo viewing

Degraded

Photo processing

Degraded

Timeline

Resolved
01:29Jan 29, 20267mo ago

We have resolved the incident.

Monitoring
01:07Jan 29, 20267mo ago

We have fixed the issue and are monitoring the affected services.

Monitoring
00:54Jan 29, 20267mo ago

We have identified the root cause of the slowdown affecting photo processing and viewing. Our team has implemented a fix, and systems are now recovering. We are closely monitoring the services to ensure they return to full performance. We appreciate your patience as we work to restore normal operations and will provide another update once all services are fully operational.

Photo viewingPhoto processing
Identified
00:52Jan 29, 20267mo ago

We have identified the root cause for this incident and are fixing it.

Investigating
00:14Jan 29, 20267mo ago

We are currently investigating this issue.

Photo viewingPhoto processing
Investigating
00:10Jan 29, 20267mo ago

We are aware that our photo platform is experiencing slower performance than usual. This may affect your ability to process or view photos efficiently. Our team is actively investigating the cause and working to restore normal service as quickly as possible. We appreciate your patience and will provide updates as we learn more.

Photo viewingPhoto processing