We are currently investigating degraded performance on our photo platform.
- Now
- Jan 29, 2026, 1:29:11 AM GMT+1Resolved
We have resolved the incident.
- Jan 29, 2026, 1:07:17 AM GMT+1Monitoring
We have fixed the issue and are monitoring the affected services.
- Jan 29, 2026, 12:54:07 AM GMT+1Monitoring
We have identified the root cause of the slowdown affecting photo processing and viewing. Our team has implemented a fix, and systems are now recovering. We are closely monitoring the services to ensure they return to full performance. We appreciate your patience as we work to restore normal operations and will provide another update once all services are fully operational.
Photo viewingPhoto processing - Jan 29, 2026, 12:52:58 AM GMT+1Identified
We have identified the root cause for this incident and are fixing it.
- Jan 29, 2026, 12:14:30 AM GMT+1Investigating
We are currently investigating this issue.
Photo viewingPhoto processing - Jan 29, 2026, 12:10:34 AM GMT+1Investigating
We are aware that our photo platform is experiencing slower performance than usual. This may affect your ability to process or view photos efficiently. Our team is actively investigating the cause and working to restore normal service as quickly as possible. We appreciate your patience and will provide updates as we learn more.
Photo viewingPhoto processing