Platform experiencing instability affecting multiple core services; investigation underway

Resolved
Duration: 12mApr 15, 2026

Affected services

Photo viewing

Degraded

Photo processing

Degraded

Provisioning

Degraded

Authentication

Degraded

Migrator

Degraded

Timeline

Resolved
00:11Apr 16, 202616d ago

We have resolved the incident.

Photo viewingPhoto processingProvisioningAuthenticationMigrator
Investigating
00:11Apr 16, 202616d ago

We are currently investigating this issue.

Photo viewingPhoto processingProvisioningAuthenticationMigrator
Investigating
23:58Apr 15, 202616d ago

We are currently investigating reports of instability affecting multiple platform services. Users may experience degraded performance, intermittent connectivity issues, or temporary unavailability across provisioning, authentication, migration, and photo-related services. Our engineering team is actively diagnosing the root cause and working to restore full service stability. We will provide updates as more information becomes available.

Photo viewingPhoto processingProvisioningAuthenticationMigrator